Set up automatic reminders around the invoice due date, or send a one-off reminder when a client needs a nudge.
Automatic or manual reminders
Automatic reminders
A series of nudges that send themselves around the due date. Set it once and forget it.
Manual reminders
Want to nudge someone right now? Send a one-off reminder from the invoice with a single click.
Turn it on once, for every invoice
Set a sensible default, then tweak any single invoice if it needs different handling.
Switch on the default
In Settings → Reminders, turn on automatic reminders for new invoices.
Fine-tune per invoice
Every invoice has its own Reminders panel - adjust the timing or switch it off for that one.
Let Invio chase
Reminders send automatically around the due date. You only step in if you want to.
The schedule
Invio's automatic reminders, 21 days drawn to scaleDefault cadence, adjustable per stageDay -7
First reminder
Early heads-up before due
Day -3
Second reminder
Final nudge before due
Due date
On due date
Reminder that payment is due today
Day +3
First overdue reminder
Gentle nudge
Day +7
Second overdue reminder
Firm follow-up
Day +14
Final notice
Last reminder before action
Not drawn
Invio stops sending. No late fee, no escalation - the rest is yours.
Day -7
First reminder
Early heads-up before due
Day -3
Second reminder
Final nudge before due
Due date
On due date
Reminder that payment is due today
Day +3
First overdue reminder
Gentle nudge
Day +7
Second overdue reminder
Firm follow-up
Day +14
Final notice
Last reminder before action
Not drawn
Invio stops sending. No late fee, no escalation - the rest is yours.
Six stages, counted from the invoice's due date - not the day it was sent. Switch any stage off individually, and nudge every stage but the due-date reminder within a small preset range - but the schedule itself is a fixed default, not something you build from scratch.
The whole sequence stops the moment you mark the invoice paid, whether you do that yourself or it happens automatically on a card payment through Invio. After the final notice, Invio does not add a late fee or escalate any further - that part stays yours.
Smart enough to never over-nudge
Reminders are designed to protect your client relationships, not strain them.
Never doubles up
If you just sent a manual reminder, Invio holds off on an automatic one for 24 hours.
Catches up cleanly
If an invoice is already overdue, Invio skips the missed pre-due nudges and sends the right overdue stage instead.
Drafts stay quiet
Only sent invoices get reminders - a draft you are still working on never emails your client.
Stops when paid
The moment an invoice is marked paid, its reminders stop. No "please pay" emails after payment.
Your brand in the email
Sent in your name, replies come to you
Every reminder looks like it's from you - because it is:
The sender name reads "Your Business via Invio"
Replies go straight to your business email
Professional, friendly wording that matches each stage
A clear summary of what is owed and when it was due